US – Account Manager

Greetings from DSRC!!!

DSRC provides competitive compensation that is revised purely on performance, flexible work hours & friendly work environment. At DSRC you will have opportunity not only to learn but also explore your area of interest with respect to technology and also effectively use the skills acquired over few years of IT experience.

Experience: 3 to 6 years

Requirement: US – Account Manager

Work from Office, Work Time: US Timing,

Location: Chennai

Business Development Specialist – UK:

We are looking for a passionate Account manager who will partner with our customers and ensure their long-term success. The Account manager will manage a portfolio of assigned customers, develop new business from existing clients in the US regions and actively seek new opportunities.

Essential Skills and Expertise:

• Operate as the leading point of contact for any and all matters specific to your customers
• Build and maintain strong, long-lasting customer relationships
• Negotiate contracts and close agreements to maximize profit
• Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to exceed sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
• Assist with high severity requests or issue escalations as needed

Key Responsibilities:

• Proven work experience as an account manager, key account manager, junior account manager or other relevant experience
• Minimum of 2-3 years of experience in sales account management or a similar role
• Demonstrable ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience in delivering client-focused solutions based on customer needs
• Proven ability to manage multiple projects at a time while paying strict attention to detail
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Bachelors or Master’s degree in Business Administration, Sales or relevant field

Ǫualifications:

• Educational Background: Master’s degree in business administration
• Sales Experience: Minimum of 3 – 5 years of successful sales experience in an IT Application Services company covering global markets.
• Communication Skills: Exceptional written and verbal communication skills to engage with clients at all levels.