Effective July 1, 2023
Last Amended July 1, 2023
DSRC's mission is to educate the world through fun apps and games. We deliver fun, social educative experiences to people around the world. In pursuit of our mission, we collect and use certain information from our players. Being transparent about our use of players' information and respecting their privacy is incredibly important to DSRC.
This Privacy Policy applies when you use our Services (described below). Please read it before using DSRC's Services because it will tell you how we collect, store, use, disclose, and otherwise process, your personal information when providing these Services to you. This Privacy Policy is not, however, a contract and does not create any legal rights or obligations.
If you have questions, comments, or concerns regarding our Privacy Policy or practices, please Contact Us.
DSRC offers a variety of online and mobile games. Our Privacy Policy applies whenever you use our "Services," which means our games, products, services, content, DSRC.com, and/or other domains or websites operated by DSRC. It describes the ways we use your information and your rights and choices concerning your information.
DSRC develops and publishes education apps/games for web and mobile devices. "DSRC," "we," "our," or "us" in this Privacy Policy refers to Data Software Research Company Private Limited. and any other corporate entities under common ownership with Data Software Research Company Private Limited.
For purposes of data protection laws, DSRC is the "data controller" of your personal information. We will refer to countries in the European Union (EU) and the European Economic Area (EEA), the United Kingdom (UK) and Switzerland collectively as the "European Countries" in this Privacy Policy.
This Privacy Policy applies whenever you use our "Services," which means our games, products, services, content, DSRC.com, and/or other domains or websites operated by DSRC. It describes how we collect, store, use, disclose, and otherwise process your personal information when providing these Services to you, and your rights and choices concerning your information. The Privacy Policy's sections are listed and hyperlinked in the Table of Contents above for easier navigation.
If you do not want DSRC to collect, store, use, or share your information in the ways described in this Privacy Policy, you may not play DSRC's games or use DSRC's other Services.
We'll collect and store any information that you provide to us, including when you create your account or a player profile.
When you use our Services, you may give us information directly (like when you're setting up your account), and we'll store that information on our systems and use it for the purposes described in this Privacy Policy.
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us information like:
We'll collect information that you provide to us about your contacts, but be sure to ask their permission first.
We may give you the ability to import your address book contacts or to manually enter them so that you can locate your contacts using DSRC Services and invite them to join you in our games or other aspects of our Services. You are responsible for ensuring your collection and sharing with us of your contacts' information is compliant with applicable laws; this may require you to get your contacts' permission before you give their contact details to us. We may also get information about you from other DSRC users importing or entering their contacts. We use and may store this contact information to help you and your contacts connect through our Services. If you want to remove your contacts stored by us, follow any instructions provided in the Service to request that we remove them from our systems or Contact Us.
We'll collect information about the ways you use and interact with our Services.
When you use our Services, we'll collect information about the ways in which you use and interact with our Services, such as when and for how long you play our games, game features and other players you interact with, purchases you make, progress or levels you achieve, and other gameplay activities.
If you choose to use communication features in DSRC Services that allow you to communicate or share information with other players, then we'll collect information on what is communicated or shared. This includes:
We may access in real-time, record, and/or store archives of these communications, comments, photos, drawings, and other user-generated content on DSRC's servers to make use of them to protect the safety and well-being of our players; to protect DSRC's rights and property in connection with our Services; to conduct research; to operate, improve, personalize, and optimize our Services and our players' experiences, including through the use of analytics; and to manage and deliver advertising. Where required by law, we will seek your consent for this.
We'll keep a record of any correspondence between us.
When you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your DSRC player and/or social network ID number. We will also store the communications you have with our Customer Service team and any additional information in those communications in order to provide support and improve the Services.
We'll collect some information from other companies, including social networks, if you access our games through your accounts with those companies or you choose to connect your accounts with those companies to our games.
If you play DSRC's games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, DSRC may receive certain information about you from the provider of the third-party application. The information we receive depends on the DSRC game you're playing, the third-party application, your privacy settings, and, if applicable, your friends' privacy settings on that third-party application.
For example, DSRC may collect and store some or all of the following information from the provider of the connected third-party application:
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.
We'll collect information about your device and how you use our Services, including through the use of cookies. You can find out how to control or opt-out of cookies in our Cookie Notice.
As further described in our Cookie Notice, we use cookies and other similar technologies (e.g., beacons, pixel tags, clear gifs, and device identifiers) to recognize you and/or your device(s) on, off, and across different Services and devices. We also allow others to use cookies and similar technologies as described in our Cookie Notice. You can control or opt out of the use of cookies and similar technologies that track your behavior on the sites of others for third-party advertising, as described in our Cookie Notice.
We, our service providers, and our business partners use these cookies and other similar technologies to collect and analyze certain kinds of technical information, including:
If you play DSRC games on a mobile device, in addition to your device identifiers (described above), we may also collect:
We may collect information from other third-party sources. Where we do, we'll let you know.
We may collect or receive information about you from other sources like third-party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.
We use your information to provide, personalize, maintain the security of, and improve the Services you use; to maintain our business operations; to communicate with you; to protect you and others; to carry out marketing and advertising; and to exercise, defend or establish our rights.
We use your information under several legal bases, including to establish and perform our contract with you, for our legitimate interests, to comply with our legal obligations, to establish, use and protect DSRC's rights, or otherwise with your consent.
The main use of the information we collect and store is to provide you with the Services you request from us and to improve your gaming experience, but there are other uses as well. The uses for which we collect and store your information include:
However, we'll normally collect information from you only where we need it to perform our contract with you (i.e., our Terms of Service), where the processing is in our legitimate interests (provided that these aren't overridden by your interests or rights), or if we otherwise have your consent.
In some cases, we may also have a legal obligation or need to collect information from you or may otherwise need the personal information to protect your vital interests or those of another person (for example, another player).
If we ask you to provide information to comply with a legal requirement or to perform a contract with you, this will normally be clear from the context in which we are asking you to provide your information (for example, when we ask you to provide a username to access our Services, this will be to create an account for you in accordance with our Terms of Service), and, if not, we will provide an explanation to you at the relevant time. We will also make clear whether providing information is mandatory.
Similarly, if we collect and use your information in reliance on legitimate interests (or those of any third party) which are not listed above, it will be made clear to you at the relevant time what those legitimate interests are (such as personalizing our services and marketing, for example).
If you have questions or need further information about the legal bases on which we collect and use your personal information, please Contact Us.
We'll share your information with third parties when you use our Services under the circumstances described in this section.
We'll share some of your information with your friends and other DSRC players that you're playing with to facilitate your gaming interactions with them.
We may share your information, including personal information, with third parties or allow third parties to collect this information from our Services in the following circumstances:
DSRC's games and Services support and often encourage you to interact with other players. In most DSRC games, if you play through a social network or connect to a social network (for example, Facebook), your social network friends who also play a DSRC game will see your name, photo, player profile (which may include the information described above in Information About You That You Share With Us Directly), and descriptions of your in-game activity (including any DSRC games you have played).
In addition, in many DSRC games, other players, regardless of whether they are your social network friends, will be able to see your player profile (as described above); view descriptions of your in-game activity; communicate with you within our Services; and send you game requests or friend requests through our Services or the related social network.
We'll share your information with other companies in the DSRC group.
We may share your personal information within the DSRC group of companies to enable the DSRC group to carry out the purposes set out in this Privacy Policy.
We'll share some of your information with advertisers to tailor the advertisements you see when you use our Services to your interests and to enable us to offer some of our Services for free.
We use advertising to enable us to offer some of our games, game features, and other Services for free. These advertisements may include, without limitation, banner ads on game boards or Services themselves, as full-screen ads between moves or games, or through an "offer wall" in which third-party advertisers offer to provide virtual currency or other in-game items to players in exchange for watching an advertisement or for completing a task, such as signing up for an account with one of the advertisers, completing a survey, or finishing a particular game level. Offer walls are hosted by third-party offer wall providers, and the offers are made by third-party advertisers, not by DSRC.
We do not actively share personal information that directly identifies you with third-party advertisers for their direct marketing purposes unless you give us your consent.
To enable advertisers, ad networks, and offer wall providers to serve you with more relevant ads, they may collect, or we may collect and share with them, the following types of information when you use our Services:
Please note, after clicking on a third-party advertisement or offer, you may no longer be on a site or app controlled by DSRC or the social network through which you are playing DSRC's games.
If you do not want to receive tailored in-application advertisements from third parties, please see How to Access, Update, and Manage Your Personal Information. For more information on controlling the use of cookies and similar technologies, please see our Cookie Notice. Please note that the practices of third-party companies delivering advertisements on our Services are subject to those companies' own privacy policies.
We'll share your information if necessary for safety, security, or compliance with law.
Your information, and the contents of all of your online communications in our Services and between you and DSRC may be accessed and monitored as needed to provide our Service and may be disclosed:
We'll share your information with the third-party service providers and business partners that we work with to bring you our Services.
We will share your information with third-party companies who perform services on our behalf, like payment processing, analytics, analysis, hosting services, customer service, marketing, and advertising optimization. We will also share your information with our third-party business partners who assist us in delivering and optimizing our Services, such as our platform partners (Apple, Google, Facebook, Amazon, etc.). Where we share your information with third-party service providers and business partners, we ensure that we have appropriate agreements in place to protect your information (as required by applicable data protection laws).
We may share your information with the interested party if we undergo or evaluate undergoing a sale or merger.
In the event that DSRC undergoes or evaluates undergoing a business transition, like a merger, acquisition by another company, or sale of all or part of its assets (like selling a game), we may disclose or transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know (in the way described in Changes to Our Privacy Policy) of any such business transitions when they occur.
We may share some of your information with other third parties if we have your consent to do so.
In addition to the sharing described above, we may share your information with other third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy if we have your consent to do so.
If you're a user located in the European Countries, you have certain rights with respect to your personal information.
If you are located in the European Countries (defined above in Section 1), you have the following data protection rights:
You can access or request deletion of your personal information by submitting a request through our Personal Data Request Portal.
You can correct or update your personal information, object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
You can opt-out of marketing communications we send you by following the instructions in "Opting Out of Promotional Communications from DSRC" below.
If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority (Contact details are available here.)
To exercise your rights to access or deletion, please submit a request through our Personal Data Request Portal. If you have any problems with the Portal or would like to exercise any of your other rights, you can Contact Us. We respond to all data protection requests we receive in accordance with applicable data protection laws.
You can request a copy of or deletion of your game account data through our Personal Data Request Portal.
To review and update personal information associated with your DSRC player profile in certain games, visit the "settings" page in that game.
If you want to review or delete personal information associated with your game account data, please submit a request through our Personal Data Request Portal. If you have any problems with the Portal, please Contact Us.
For deletion requests, we will take reasonable measures to delete your personal information from our records. If you have sent content through or posted content on the Service, we may not be able to delete it. We will keep certain records (e.g., personal information relating to payments or customer service matters) where we need (and have rights) to, such as for legal or accounting purposes. We'll also keep information in order to exercise, defend, or establish our rights.
Managing Personal Information We Receive From Third-Party Applications / Platforms And From Your Mobile Device
To manage the information we receive from third-party applications or platforms and from your mobile device, use the tools and settings provided by the third-party application and your mobile device.
To manage the information DSRC receives about you from a third-party application or platform where you play our games, like Facebook, Apple, Google, or Amazon, you will need to follow the third-party application's instructions for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found here.
You also can manage many aspects of information collection and use from your mobile device by visiting the "settings" page of your mobile device or web browser and reviewing the access permissions of each DSRC game / application.
To the extent that one of our games is collecting information about non-DSRC applications you have on your mobile device, the game will provide you with an option to stop making that information available to us in the game's "settings" page.
Once DSRC receives your information from a third-party application / platform or your mobile device, that information is stored and used by DSRC in accordance with this Privacy Policy. You may access and update that information as described above.
You can unsubscribe from promotional emails by clicking the "unsubscribe" link or visiting our Email Settings page. You can opt out of mobile push notifications in your device's settings page. You can opt out of SMS text communications by texting STOP.
If you want to stop receiving promotional e-mails from DSRC, click on the "unsubscribe" link at the bottom of any promotional email from DSRC or visit our Email Settings page. Your unsubscribe request or e-mail preferences change will be processed promptly, and in no event longer than ten business days. During that processing period, you may receive additional promotional emails from us.
If you want to stop receiving push notifications, which are messages an app sends you on your mobile device even when the app is not on, you can turn off push notifications by visiting your mobile device's "settings" page. Many of our games also offer the ability to turn off push notifications in the in-game "settings" page.
You can opt out of receiving SMS text messages by texting back STOP to the number we send the text from for that particular SMS text messaging program or by Contacting Us. When we receive an opt-out message from you for SMS text messages, we may send a text message confirming receipt.
Please note that if you opt out of receiving promotional communications from us, we may still communicate with you from time to time if we need to provide you with information about the Services you are using from us, if we need to request information from you with respect to a transaction initiated by you, or for other legitimate non-marketing reasons, for example, if we are required under applicable laws to notify you of updates to this Privacy Policy or our Terms of Service.
You can opt out of third-party behavioral advertising through your device settings and other third-party opt-out tools.
If you are interested in more information about behavioral advertising and your choices to prevent behavioral web and mobile web advertising from third parties, you may visit the following websites:
We aren't responsible for the ways in which third parties use your information (other than our service providers acting under our instructions).
If you are a California resident, you may be able to exercise additional rights granted by California law in relation to the Personal Information about you that we have collected (subject to certain limitations). For additional information concerning these rights, please review our California Notice.
Our websites and games may contain advertisements from "Third-Party Services," meaning companies other than DSRC, that may link to their own websites, online services, or mobile applications. We are not responsible for the privacy practices or the content of these Third-Party Services. If you have any questions about how these Third-Party Services use your information, you should review their policies and contact them directly.
We seek to ensure that we do not collect information from children.
Generally speaking, most of our Services are not intended for children under the age of 13 (or under 16 for children located in the European Countries) (collectively, "Children"). Children are not permitted to use these Services, and we do not knowingly collect any personal information from Children.
Though our Services do not target Children as the primary audience, we may collect age information before allowing a user to proceed for certain Services. For users who identify themselves as Children in our age-gate on such Services, if we allow Children to use the Services, we will either provide a version of that Service that does not collect, use, or disclose "personal information" (as defined in the Children's Online Privacy Protection Act ("COPPA")), except as permitted by COPPA, or obtain legally valid parental consent.
If we learn that we have inadvertently gathered personal information that is not subject to a COPPA exception from a Child, we will take reasonable measures to promptly remove that information from our records.
When you use our Services, your personal information may be sent to the United States and possibly other countries. When we process personal information collected in the European Countries outside of the European Countries, we comply with our legal obligations and ensure that your personal information is subject to suitable safeguards or transferred to "approved" territories.
As part of our international operations, we may transfer personal information to our "Affiliated Entities," which are any other corporate entities under common ownership with DSRC, or to our business partners and service providers from time to time for our legitimate business purposes.
We store personal information about players and visitors to our sites on servers located in the United States, and we may also process this information in other countries where our Affiliated Entities, business partners and service providers have their operations. Personal information collected in the European Countries may be transferred to, and stored at, a destination outside of the European Countries for purposes such as: (i) the processing of transactions and your payment details, or (ii) the provision of support services. When we transfer your personal information internationally we will take reasonable steps to ensure that your personal information is treated securely, lawfully, and in the manner we describe here. Please note that laws vary from jurisdiction to jurisdiction, so the privacy laws applicable to the places where your information is transferred to or stored, used, or processed in, may be different from the privacy laws applicable to the place where you are resident.
We'll keep your information for as long as necessary to provide you with the Services, maintain our legitimate business operations, and/or exercise, defend or establish our rights.
How long we retain your personal information depends on why we collected it and how we use it, but we will not retain your personal information for longer than is necessary for our business purposes or for legal requirements.
We will retain personal information about you and connected with your account and/or the Services you use from us for as long as you have an active account with us. We will take reasonable measures to delete this personal information if you delete your account. However, you acknowledge that we may retain some information after you have closed, or we have deleted, your account with us where necessary to enable us to meet our legal obligations or to exercise, defend, or establish our rights.
We work hard to protect your information but you also have a role to play.
We implement reasonable and appropriate security measures to help protect the security of your information both online and offline and to ensure that your data is treated securely and in accordance with this Privacy Policy. These measures vary based upon the sensitivity of your information.
If you have an account registered directly with DSRC, your profile information is protected by the password you use to access your DSRC account. It is important that you protect and maintain your DSRC account's security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your DSRC account, the Services allow you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked or otherwise compromised, this may lead to someone accessing or deleting your DSRC game accounts without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. We urge you to log out of your DSRC account and any social network account you have used to access our Services when you are finished using them.
When you sign into your DSRC account or enter payment information, we and our third-party payment processor use encryption to transmit that information.
While we take precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, and we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. If you have questions about the security of our websites, please Contact Us.
We'll let you know about any material changes to this Privacy Policy.
If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice in-game or on www.dsrc.com, or by sending you a notice to the e-mail address we have on file for you before the change becomes effective (and we will ask for your consent where required by law). We may supplement this process by placing notices on game blogs, social network pages, and/or player forums. You should periodically check www.dsrc.com and this Privacy Policy for updates.
You can contact us with your questions, comments, or concerns.
If you have any questions, comments, or concerns regarding our Privacy Policy and/or privacy practices, please send an e-mail to privacy@DSRC.com. For all other matters, please contact DSRC through our Customer Support Page or by physical mail to Data Software Research Company Private Limited, 11, Smith Road, Chennai 600002.